Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-strategies-for-building-automotive-shop-loyalty.livebursts.com (referred to as “AI Strategies,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This document outlines our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-strategies-for-building-automotive-shop-loyalty.livebursts.com.
  2. Any mobile applications or software we develop and make available for download.
  3. Online services and tools offered through our platform.
  4. Products and services delivered digitally or physically.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review these policies before providing any personal information.

Processing Activities

This policy becomes effective when you engage in the following activities:

  1. Using our applications or services as an authorized user, whether through a registered account or as a guest.
  2. Visiting and interacting with our websites, including browsing content, making purchases, or filling out forms.
  3. Subscribing to receive newsletters, emails, phone calls, text messages (SMS), or other communications from us.

Personal Data Collection

We collect various categories of personal data to enhance your user experience and provide tailored services. The types of information we gather include:

  1. Account Information: Details required to create and manage your account, such as name, email address, username, and password.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
  3. Financial Information: Data related to your financial status or transactions, if you choose to share it or use our financial services.
  4. Purchase Information: Products or services purchased from us, including quantities, order dates, and delivery details.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses for delivering content and services tailored to your device.
  6. Location Data: Geolocation information provided by your browser or device settings to offer location-based services.
  7. Feedback: Comments, reviews, and responses you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you connect your accounts to interact with us on those platforms.
  9. Product Information: Details about the products or services that interest or purchase, including preferences and usage patterns.

We collect this data through various methods: user input forms, account settings, browsing activities, order processing, device sensors, analytics tools, and third-party providers.

Cookies

Cookies are small text files stored on your browser or device to remember your preferences and enhance your experience with our services. We use cookies for several purposes:

  1. Strictly Necessary: These cookies enable basic functions and site navigation, ensuring the website works as intended.
  2. Preferences: Cookies store user preferences, such as language settings, to provide a personalized experience.
  3. Analytics: Analytics cookies track visitor behavior on our websites to gather insights for improving performance and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes outlined in this policy or required by applicable laws. After the purpose has been met, we securely delete or anonymize the data to ensure your privacy. Our retention periods may vary depending on the type of data and legal requirements:

  1. Account-related Data: Retained until your account is inactive for an extended period (as defined in our terms of service).
  2. Transaction Records: Kept for financial record-keeping and tax purposes, usually a minimum of 7 years.
  3. Customer Support Communications: Retained for the duration of customer support interactions plus an additional period to ensure proper issue resolution.
  4. Analytics Data: Aggregated and anonymized data may be retained indefinitely for trend analysis and business intelligence purposes.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such information, please contact us using the details provided in the ‘Contact Us’ section below.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you and its current use.
  2. Rectification: Ask for corrections or updates if your information is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances, except where we have a legitimate reason to retain it.
  4. Restriction: Limit our processing of your data under specific conditions, such as contesting the accuracy of the data or preventing unauthorized use.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes, including marketing and profiling.
  7. Non-Discrimination: Assert your right not to be subjected to automated decision-making or profiling that significantly affects you.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective upon posting of the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Us

For any questions related to privacy, data protection, or this Privacy Policy, please contact us:

  • Email: contact@ai-strategies-for-building-automotive-shop-loyalty.livebursts.com
  • Postal Address: AI Strategies, [Your Company Address]

We value your trust in providing personal information to us. This Privacy Policy is designed to ensure that your experience with AI Strategies is secure and respects your privacy rights.